Reference

How AIA Casino Handles Your Personal Information

This Privacy Policy sets out what data AIA Casino collects when you use our platform, how we use it, and the rights you hold over it.

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AIA Casino How AIA Casino Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Information

Encryption in Transit and at Rest

All data moving between your device and our platform travels over SSL-encrypted connections. Account records and payment references stored on our servers are encrypted at rest using current industry standards.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and adjust cookie preferences through the cookie settings link in the site footer at any time.

Retention and Deletion

We keep your account data while your account is open and for the period required after closure. You may request deletion of non-legally-required data by contacting support — we will confirm what can be removed and when.

Your Rights Over Your Data

You have the right to request a copy of your data, ask us to correct inaccuracies, or restrict how we process it. Submit requests via email or live chat and we will respond within the timeframe your applicable law sets.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send your data access, correction, or deletion request to our support email. We aim to respond within the timeframe required by applicable law and confirm receipt of every request.

Live Chat

Our chat team can answer questions about what data we hold on your account and direct your formal privacy requests to the right team during support hours.

Account Settings

Some data changes — like updating your contact number or wallet details for bKash, Nagad, or Rocket — can be made directly inside your account settings without contacting support.

Privacy Policy Questions Answered

These are the questions we hear most about how your data is handled on AIA Casino. If your question is not here, reach us through live chat or email and we will clarify directly.

We collect your name, email address, contact number, and identity documents needed to verify your account. No more than what is required to open and secure it.

We share payment references only with the processor handling your transaction. We do not sell your wallet data or share it with unrelated third parties under any circumstances.

Send a data access request to our support email or raise it through live chat. We will confirm receipt and provide your data within the timeframe required under applicable law.

Yes. You can request deletion of data we are not legally required to retain. Contact support with your request and we will tell you exactly what will be removed and the expected timeline.

Transaction logs are kept for the period required by applicable financial regulations after your last activity. The exact period depends on the rules in the jurisdiction governing your account.

We use session cookies for login and analytics cookies to understand site usage. You can view and change your preferences any time using the cookie settings link in the site footer.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.